Senior Product Manager at Twine by John Hancock from July 2019 to present
Senior Product Manager at COIN by John Hancock from January 2018 to July 2019
Engagement Strategist / Product Manager at Society of Grownups from October 2016 to December 2017
Design Researcher at Society of Grownups from June 2015 to October 2016
User Researcher at the Wellesley College HCI Lab and IBM Research from February 2014 to March 2015
Design Researcher at MIT's Mobile Experience Lab in January 2015
User Researcher at the Wellesley College HCI Lab and Personal Genome Project from May 2014 to December 2015
Strategic Insights Intern at Alma DDB Advertising Agency from June 2011 to December 2014 (summer and winter breaks)
Talent Relations Intern at Crispin Porter and Bogusky in September 2010
Bachelor of Arts in Sociology and Anthropology from Wellesley College from September 2011 to May 2015
Design Research Advanced Certification Program with a focus in design research methods from Design Community College in April 2016
Speaker at John Hancock and Manulife’s University Week 2018 on product management as part of a balanced team
Panelist at Service Design Week 2018 on Contained Creativity: How to Design through Regulatory Compliance
Speaker at John Hancock and Manulife’s Women in Technology T2: Tech Talks 2019 on product management experience at COIN
Speaker at John Hancock’s Product Manager Community of Practice forum on building outcome-based roadmaps at Twine
Lean product development
Understanding customer needs and gathering minimum viable product requirements
Leading within a cross-functional team to ensure alignment from key stakeholders and drive product strategy
Writing, prioritizing, and grooming stories to maintain a healthy product backlog
Defining, collecting, and analyzing metrics to identify insights and iteratively refine product
Manage and prioritize multiple projects
Qualitative research methods
Incorporating business requirements into research scoping and methodology design
Summarizing data sets into actionable recommendations
Using research to drive business strategy
Building communication tools to share research insights with stakeholders
Designing and facilitating ideation workshops
Quantitative research, as needed
Self-motivated and execution-oriented
Verbal and written communication in English and Spanish
I have a small camera collection and frequently experiment with different mediums to capture meaningful stories through photography.
I was captain of my varsity high school and division III college soccer teams and have coached a local youth girls team.
I am a former DJ for Wellesley College's student-run radio station and host of my show, "Planet Claire" from 7-9pm on Thursdays.
I want to open a natural wine bar someday.
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